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It’s no simple task managing customer communications across your whole organization, with millions of customers and numerous communication requirements.

Thunderhead helps you simplify the process and outputs involved in every type of customer correspondence. The Thunderhead NOW platform means you can consolidate all of your customer communication systems and manage everything from one place.

Thunderhead simplifies production by putting control into the hands of business users. Taking IT out of the template development process reduces time, cost and effort. Changes can be made in minutes rather than days, speeding response and improving time to market.

Thunderhead NOW allows you to consolidate all of your legacy document generation and automation systems onto one platform, resulting in greater efficiency at less cost; and greater control, consistency and quality across customer communications.

More, Thunderhead NOW supports you across the enterprise, connecting and simplifying the multiple workflows typically associated with large-scale and complex customer communication processes. You can consolidate hundreds of disparate document templates into a focused and manageable set of tools, simplifying management for end users. No longer are they required to manage multiple templates in order to support multiple channels.

Finally, Thunderhead NOW simplifies customer communications by allowing content (regulatory language, legal terms, disclaimers and so on) to be held centrally and instantly shared across the enterprise, resulting in both greater consistency and business agility.

 

A scalable solution:

• Produce millions of complex documents in a single day
• Consolidate systems into one customer communications platform
• Consolidate disparate templates into a centrally managed process
• Generate real-time correspondence across thousands of users in your call center
• Service hundreds of thousands of customers with on-demand document delivery