Thunderhead for Financial Services - Effective Communications for Business Growth
Communications are the keystone to your success. Retail banks and mortgage lenders need to deliver high quality, accurate and relevant messages to customers and brokers alike - whether attracting new business or retaining and cross-selling to existing customers.
From home equity to auto loans and credit cards, Thunderhead streamlines your document generation and distribution processes. Thunderhead’s easy-to-use interface also empowers your branch staff, customer service and call-center personnel to deliver highly personalized communications to customers there and then - without waiting for a system-generated letter or text.
Our financial services customers include:
ABN Amro
Alliance and Leicester
ANZ
Benesure Canada
Bendigo Bank
HBOS
HML (Homeloan Management Ltd)
ING Direct
Midland Credit
Nelnet (Education Planning & Financing)
Origen
Resimac
St. George Bank
Thunderhead NOW for Financial Services
Whether you’re opening a new account, sending out statements or providing product updates, Thunderhead automatically generates the necessary documents from a central store of reusable content. And whether your communications are ad-hoc or system-generated, Thunderhead enables you to:
Eliminate the complexity from your document generation processes, speeding up response times and improving accuracy
Communicate with your customers in their preferred language and format including print, e-mail, SMS and web
Ensure that your brand guidelines are adhered to, helping to build and maintain brand loyalty and trust
Reduce the demands on your IT personnel, freeing them up to concentrate on other areas of your business
Maintain compliance with national, regional, federal or state-level regulations
Communicate using standard industry schemas such as MISMO for the US mortgage market and LIXI for the Australian lending market.
Implementing Thunderhead is simple. A web-based, open-standards approach means you can get Thunderhead working across multiple systems fast, while significantly reducing costs. And as Thunderhead works alongside established IT standards and systems, you can be up and running in just weeks - or even days.
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