NEWS ROOM
Media Coverage
Multichannel Is Not Enough: 6 Steps to Engaging Customer Communications
In competitive times, increasing revenue through customer retention and maximizing cross-sell and upsell opportunities is an important objective for marketing, sales and line-of-business teams. These teams are, in addition, under constant pressure to find better ways to connect and communicate with each customer on a personal level.
Dearborn National eliminate the cost of keeping up with changes.
The platform should help Dearborn National eliminate the cost of keeping up with changes to desktop word processing tools.
Meeting the demands of changing technology
This year’s crop of VIP winners have blended style and substance to meet the changing technology demands of their client base, and create successful business partnership in the process
The Personal Touch
Richard Burdge, CMO of customer communications firm Thunderhead, explains why a close consideration of customer preferences should play a pivotal role when it comes to your communications strategy
Building Customer Confidence
Companies that can quickly deliver personalised, relevant content using the channel that customers prefer – whether print, email, web, mobile or social networks – can capture greater loyalty and reduce the chance that customers will take their business elsewhere.
Thunderhead: The Enterprise Communications Market, ECM Integration
Barb Moser interviews Thunderhead executives: "Although one of the youngest vendors in the enterprise communications marketplace, Thunderhead is one of the highest and fastest growing vendors in terms of license sales and they are on a trajectory that is pushing them ahead."
Self-Service Portals: This Time, It's Different
SafeAuto CIO explains how Thunderhead NOW is enabling much more consistent and automated customer communications in a modern SOA environment.
Document generation with greater personalisation
Thunderhead's innovative technology platform has redefined the document generation market
Don't just survive, reinvent!
The UK's top entrepreneurs got together to talk recessions strategy at last month's Entrepreneurs' Summit. Here's what they had to say.
Tech Buzz
New applications aim to make the work of insurance professionals a little easier
You're Not Social (Enough)
Communities and Channels are rapidly expanding - and your company needs to at least know its place in all of them
Get the message across
Despite what you might think, a recession is the best time to incubate an idea if your business is to build a strong foundation for the future
Smoothing the way?
When the FSA introduced Gabriel its new data submission system at the end of last year, it triggered poor industry feedback. However,the regulator is now convinced any initial problems have been resolved and that firms will find the single system quicker and easier to send returns.Sarah Hills reports.
Making communications savings for business gain
Chris McLaughlin talks up electronic communication options
Getting Personal
Looking to better engage customers? Start with getting more personal in how you communicate. Increase the relevance of your communications, while embracing new media channels.
Who needs costumer communications software
In case you haven't been paying attention, the document generation market is hot and the technology has come a long way since the early days of high volume, batch print output.
Thunderhead A Marketing Communications Star is Born!
Last week, I took a visit to Thunderhead's worldwide headquarters. I had the opportunity to meet with Chris McLaughlin Thunderhead's CMO and Martin Davey, Thunderhead's CTO. And a very interesting afternoon it was…
Key tech awards dominated by business efficiency services
Report on Thunderhead's ranking at the top of the prestigious Deloitte Fast 50 technology awards.
Julie Meyer: Entrepreneurs show companies how to survive a crisis
Playing a long game and always thinking like an emerging company which has to prove itself are pretty good characteristics at any time in the economic cycle.
The annual league table ranks private technology companies by growth in sales over three years.
Thunderhead has soared up the Sunday Times Tech Track 100 league table for 2008 to the ranking of 29.
Customer paper trail leads to profit
Customer Communication leader drives profit, Daily Telegraph features Thunderhead and company CEO Glen Manchester on their continued success.
Mover & Shaker with Glen Manchester
In an exclusive for Customer Strategy we put the spotlight on Glen Manchester, CEO of Thunderhead , the UK customer communication technology company that is taking on-and beating-the US based software giants at their own game.
