Allianz selects Thunderhead to enable a modern, multi-channel approach to life insurance
Sydney, Australia - February 8, 2008
Thunderhead, the leading provider of enterprise communications solutions, today announced that Allianz Australia has selected the Thunderhead NOW platform to enable self service and multi-channel personalized customer communications for their bourgeoning Life Insurance business.
Allianz decided on Thunderhead after undertaking a comprehensive selection process and proof of concept in which the multi-channel functionality of Thunderhead’s NOW enterprise platform was put through its paces. This process also gave Allianz an insight into future opportunities based on Thunderhead’s technology.
“Thunderhead offers us immediate opportunities in our Life Insurance business, enabling us to deliver rich, multi-channel customer communications” commented Steve Coles, Allianz Chief General Manager of Information Technology.
“As an innovator in Life Insurance, we are the first organization to offer our customers a seamless quote and fulfilment process with instant decisions and instant documentation. We are complimenting such immediacy with the traditional print channel for those customers who are more comfortable with that medium. The Thunderhead solution will allow us to seamlessly bridge all communications channels ensuring the integrity of our brand whilst supporting compliance requirements.”
“We are very pleased that Allianz has selected Thunderhead as their partner for personalized multi-channel communications. This is yet another example of an organization taking a multi-channel approach to their customer relationships both during the sales cycle and into their continuing relationship with those customers.” stated Glen Manchester, CEO of Thunderhead.
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