Communication Excellence Becomes Reality with HCL and Thunderhead

Thunderhead and HCL form global partnership

Customers of Thunderhead, the enterprise communications company, and HCL, the integrated business services provider, can now benefit from a complete end-to-end integration and implementation package for the Thunderhead NOW platform.

The cornerstone of the new partnership will be a Thunderhead Centre of Excellence (CoE), with HCL providing a dedicated team of 50 fully trained staff. The Centre will have a global remit, but will also help Thunderhead extend its penetration into Asian and the Middle East markets.

The partnership meets an increasing global demand for enterprise solutions for personalized multi-channel communications, and will add value to HCL customers and other large organizations seeking to improve their competitive positioning through superior customer engagement. The CoE will provide the capacity for very large scale or turn-key Thunderhead deployments, enabling organizations to quickly and easily migrate from existing legacy document generation and composition systems to the Thunderhead NOW platform, and achieve a rapid ROI.

HCL has significant experience in working with Thunderhead, having already completed a number of projects with the Thunderhead NOW platform. With the establishment of the Thunderhead CoE, HCL will consolidate that accumulated experience into a focused service offering, aligned with HCL’s expertise covering an extremely broad range of enterprise applications and systems infrastructure.

“Our partnership with Thunderhead is a strategic opportunity for HCL, enabling us to provide leading-edge enterprise solutions for organisations that need to manage customer communications challenges on a number of fronts - such as personalization, multiple languages, and regulatory compliance - in a connected global economy,” said Stuart Drew, Senior Vice President at HCL. “The Thunderhead NOW platform is rapidly becoming a standard for enterprise communications, and will be the focus of a new services practice that will also show-case our existing expertise in BPM, ECM, SOA and systems integration.”

“We have worked closely with HCL on a number of successful, large-scale implementation projects and have tremendous confidence in their ability to deliver Thunderhead services. Our relationship works and is clearly in demand by our customers,” said Glen Manchester, CEO of Thunderhead.

“I am very pleased to have formalized our relationship with HCL in this partnership, which will take Thunderhead NOW into new geographies and industries, and notably provides us with a global services capability of impressive reach and depth,” Manchester concluded.