What is Thunderhead NOW? Our Two–Minute Guide

Thunderhead NOW is an easy–to–use system that allows you to create and control all your customer communications. It gets your customers the right information in the right channel, quickly, accurately and easily.

You can use Thunderhead NOW at every stage of creating communications, from writing and designing communications at the start, through reviewing and sign-off, to distribution and maintenance.

It’s designed to work alongside legacy document generation systems, or to replace them with a single integrated system.

What Could I Do With It?

Here are just a few examples of what Thunderhead NOW can help you achieve:

• handle a campaign of messages across every channel, from paper to web to text message to interactive TV

• manage an entire letter system of thousands of individual letters, creating, reviewing, storing, updating and tracking each one

• automate the production of documents and multi–channel messages from business transactions as part of a Straight-Through-Processing (STP) strategy

• create and manage a single, high-profile, one–off communication, such as a customer review, adding sophisticated, personalized, relevant information with a few simple clicks

• connect all your customer systems together, making sure that your customers get accurate, consistent content and design throughout their customer journey

Why Thunderhead NOW?

• It’s genuinely easy for all users to work with – we designed the software to be accessible and intuitive for all users, from marketing to customer services to IT.

• It’s the first truly multi-channel solution – using XML for ultimate flexibility, Thunderhead NOW splits content from design, meaning you no longer need to create text for each channel separately or check consistency manually.

• Its flexible formatting system automatically creates properly formatted, highly personalized messages for every channel.

• You can manage single communications as well as large systems – with our Review NOW and Correspond NOW tools, you can control single communications from your own desktop. And as our tools are web-based, any user can contribute – inside or outside your organization. Which makes working collaboratively on a document as easy as using webmail.

• You won’t need to keep upgrading to keep up with your organization – Thunderhead NOW grows with you, matching your needs as you expand. We’re currently supporting every kind of organization, from small businesses to global corporations.

• Your IT department will find it a breath of fresh air – quick, simple and inexpensive to set up, Thunderhead NOW has been designed from the beginning to work alongside or to replace legacy systems. Either way, it works reliably and seamlessly.