Improve efficiency in Life and Pensions Insurance

Thunderhead NOW changes the economics of communicating with your customers – drastically reducing costs through automation and process improvement.

Overview

Streamline key communications processes

  • Consolidate disparate templates into a centrally managed process
  • Service hundreds of thousands of customers with on-demand document delivery

Release IT resources

  • Simplify production by empowering business users to create and manage customer communications. IT is then free to focus on strategic issues, aligning resources more closely to the changing needs of the organization

Faster time to market

  • Gain faster time to market by automating the creation and management of letters, quotes, policies and other documents

Consolidate IT infrastructure

  • Consolidate all of your legacy document generation and automation systems onto one platform, for greater efficiency at lower cost; and enhance control, consistency and quality across customer communications

Increased responsiveness and agility

  • Rapidly deploy highly personalized messages for customer segments; easy-to-adapt communication messages for every channel make true multi-channel communications a no-fuss reality

Reduce operational costs

  • Significantly reduce operational costs by enabling efficiency gains through straight-through-processing and leveraging electronic delivery channel for print replacement or substitution

  • Increase efficiency and reduce costs by eliminating manual steps and integrating correspondence into STP claims processing initiatives
  • Support e-business initiatives through the use of ACORD XML standards and SOA

Reduce IT costs

  • Taking IT out of the template development process reduces time, cost and effort. Changes can be made in minutes rather than days, speeding response and improving time to market

Reduce compliance costs

  • Simplify customer communications by allowing content (including regulatory language, legal terms, disclaimers) to be held centrally and instantly shared across the enterprise, for greater consistency and business agility

Case studies, video, downloads

Allianz chose Thunderhead NOW to meet its enterprise communication needs for a host of reasons, in particular the platform’s flexibility and ability to support multiple output channels. Thunderhead’s unique “dynamic templating” approach separates document content from associated formatting and business rules, so Allianz can more rapidly create channel-agnostic templates to launch its new brands. Content can also be shared across brands, reducing the need for duplication.Allianz
Press Release, New Partner, Insurance - Allianz streamlines life product launch with private labelling brand support
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After an exhaustive RFP and evaluation effort, ICAT chose Thunderhead’s Enterprise Communications Platform to handle document issuance responsibilities in support of its ongoing growth.International Catastrophe Insurance Managers (ICAT)
Press Release, New Partner, Insurance - ICAT reduces time to market and improves customer relations while supporting rapid growth
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Thunderhead’s NOW solution was selected to support the enablement and execution of Indiana Farm Bureau Insurance’s strategy.Indiana Farm Bureau
Press Release, New Partner, Insurance - Indiana Farm Bureau speeds time to market and improves customer relations
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Thunderhead enabled WFI to implement our overall document production strategy within their business and IT systems, so they could focus their efforts and skills in the right areas. The impact of using Thunderhead NOW meant the business was abile to drive revenue through faster response times and improved customer service.WFI
Press Release, New Partner, Insurance - WFI modernises policy production and improves time to market
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Following a significant global review of 12 major document generation solutions, and an extensive proof of concept exercise, Prudential selected Thunderhead as its strategic document generation platform.Prudential
Press Release, New Partner, Insurance - Thunderhead transforms the Prudential customer communication process
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Related videos

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Thunderhead Launches Advanced Forms Management at LOMA ACCORD 2010

First Assist Assurance's Dave Payne discusses the benefits of Thunderhead at Innovate 2010 London

First Assist Assurance's Dave Payne discusses the benefits of Thunderhead at Innovate 2010 London