About Thunderhead

The world leaders in Journey Orchestration

Thunderhead, a Medallia company, is a recognized technology leader in the customer engagement and customer journey orchestration market. We launched our ONE Engagement Hub in 2016, to make it possible for brands to deliver exceptional engagement for every customer across every journey. We’re a Leader in the Forrester Wave for Customer Journey Orchestration, and a Strong Performer in the Forrester Wave for Real-time Interaction Management, and we’re also a CRM Watchlist Winner with Distinction. Thunderhead also supports global technology partners with a best-in-class Real-Time Interaction Management (RTIM) and Journey Orchestration capability for their clients. The Thunderhead headquarters are in London (UK) with our development HQ in Manchester, NH (North America).

OUR MISSION: To Transform The Way Brands Engage With Customers

We help brands put the customer relationship at the heart of what they do.

Our approach puts the emphasis on individuality, trust and value, to build exceptional engagement with every customer, across every unique journey.

Because we know that exceptional engagement delivers exceptional business results and has the power to make the world a better place.

By delivering our innovative technology we’re on a mission to make every brand an “engagement-led” enterprise.

Would you like to join a winning team?

Be part of our movement to transform customer engagement.

Our Offices

You can email us at conversations@thunderhead.com