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ONE Engagement Hub for Tech & IT Teams

ONE is built from the ground up as a unifying layer to connect your disparate systems and silos with ease, delivering performance at scale

Integrate and implement with ease

While other platforms take eons to get off the ground, ONE is cloud-based, connecting your touch-points and technology to deliver value within weeks.

Connected, enlightened journeys

PURPOSE BUILT ARCHITECTURE

Business user friendly and optimized for analytics, real-time arbitration and unique journey-based decisioning – at scale.

CONNECT DISPARATE DATA

Pull multiple data sources (including offline) into ONE’s flexible framework, providing instant, informed and improved outcomes.

MAXIMIZE THE VALUE OF EXISTING DATA AND TECH

ONE integrates with ease through powerful and performant RESTful APIs.

SPEED TO VALUE

Implement quickly and easily through purpose-built integrations, tags and SDKS.

“With the ONE Engagement Hub we are able to provide the level of service agility and responsiveness that our customers expect, regardless of the nature of the contact or their location.”

Pete Davies

Head of Digital Engineering Solutions, Uniper

Some of the brands we work with

  • logo-volkswagen
  • logo-enbw
  • logo-honda
  • logo-cleveland-cavaliers

All Case Studies

One for your industry

We have deployed ONE across a wide range of industries, gathering a wealth of knowledge and experience along the way.

Automotive

Automotive

Energy

Energy

Sport

Sport

Travel & Hospitality

Travel & Hospitality

Telco

Telco

Insurance

Insurance

Banking

Banking

Retail

Retail

Recommended Reading

Thunderhead is named a Leader. Download The Forrester Wave™: Journey Orchestration Platforms, Q2 2022
Papers and Webinars

Thunderhead is named a Leader. Download The Forrester Wave™: Journey Orchestration Platforms, Q2 2022

The Forrester Wave™ Report 2022 has named Thunderhead, by Medallia, a Leader for customer journey orchestration. Download the report here.
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The ONE Engagement Hub: a look under the hood
Product Info

The ONE Engagement Hub: a look under the hood

Discover Thunderhead’s ONE Engagement Hub features and how it works.

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ONE Engagement Hub Implementation
Product Info

ONE Engagement Hub Implementation

Connecting customer conversations needn’t be complex

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    Drop us a line if you have any questions or would like to hear more about how ONE’s technical capabilities.

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