REMARKABLE
TIME TO VALUE

With ONE deployments take weeks not months. No matter what the size of your business ONE can be deployed quickly to deliver rapid results. What’s more it’s been designed as a light-touch layer that easily integrates with your existing systems and infrastructure.

Only 12 weeks

Telco Brand

24m Customers
28 Touchpoints
5 Channels

Only 15 weeks

Sports Brand

11.5m Customers
22 Touchpoints
4 Channels

Only 8 weeks

Retail Brand

100k B2B Customers
9 Touchpoints
3 Channels

Only 4 weeks

Travel Brand

80k Customers
5 Touchpoints
2 Channels

CUSTOMER STORIES

Hear how these forward-thinking brands have used ONE to understand what their customers want - and then have helped them to get there.

HOW ARE BRANDS ARE
USING THUNDERHEAD?

Acquisition

18% increase in conversion rates

Campaigns.
Personalized content.
Next best action.
Next best offer.

Onboarding

22% gain in CES for audience

Journey insight and optimization.
Remove pain points and barriers.

Servicing

10% reduction in cost to serve

Self-service.
Average call handling time.
First call resolution.

Retention

59% uplift

Renewals.
Relevant and timely campaigns.
Targeted next best offers.

Advocacy

20% increase in customer satisfaction

Loyalty programs.
Improve CX.
Proactive customer service.

LTV

9% increase in cross-sell

Cross-sell.
Upsell.
Increase share of wallet.

DON'T JUST TAKE OUR WORD...

WHAT DO CUSTOMER ENGAGEMENT INDUSTRY EXPERTS THINK?

Your journey with Thunderhead

With ONE you can start fast, increasing the scope as you see value build on your journey to true 1-2-1 Customer Engagement.

Onboard

Configure listeners, immediately leverage all signal data

Activate

Single use case. 2-3 channels. Customer recognition, journey visualization.

Analyze

Initial journey and adaptive profile analysis.

Expand

Orchestration across multiple use cases and additional platforms.

Optimize

Holistic and fully adaptive - 'single brain' across the entire brand experience

Go Ahead.
Make My Day.

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