More about ONE
There's only one way to build engagement
- a value driven relationship
To build real customer engagement your brand has to deliver value with every interaction. ONE is there to do just that. It understands every aspect of the journey your customers are on and then helps you make sure every conversation delivers value, value to the customer and value to your brand.
Friends with Benefits
OK, not quite, but the good news is ONE is a win-win for brands and customers. Show me the money we hear you cry...Well, with ONE you'll have better marketing, sales and service results, as well as happy customers that spend more, stay with you for longer and tell their friends how much they love you. ROI like this doesn't come along every day. Read on for the benefits of the ONE Engagement Hub.
- They are known, understood and listened to
- Fewer irrelevant communications and offers
- Any problems are dealt with quicker
- They are in control of their own journey, on any channel of their choice
- Every experience feels happy and positive, and brand loyalty increases
- Every conversation is relevant, consistent and tailored to their individual needs
- More human, valuable and relevant customer relationships
- Really know your customers to adapt to their changing preferences, behaviours, and expectations
- Extend the value of existing customer-facing platforms for more loyal, happy and valuable customers
- Staff armed with correct, easily-accessible information
- Agile, scalable, easy-to-deploy and quick to return value – irrespective of business size and maturity
Don't take it from us.
Here’s the value brands are already seeing from
There's plenty more where that came from!
“The ONE Engagement Hub allows us to transform the relationships we have with our customers. By enabling us to visualize in real-time the individual journeys of our customers, we can work across our different departments and focus on each customer and their specific needs from an outside-in perspective. We pride ourselves on providing exemplary customer service, and ONE will enable us to provide true customer engagement in the digital era.”
Many hands make light work. We’ve joined forces with some of the brightest minds, creators, developers, and builders in the world to help them fix customer engagement and weave some magic for your brand.Meet The Family