Turning Power Struggles into Positive Energy
With margins under threat from aggregators and competitors with nimble business models, many providers have diversified their product portfolio. Enter the likes of IoT, home services and storage – all contributing to the shift from commodity provider to lifestyle enabler, and resulting in an increased focus on cross-sell opportunities.
With this in mind, Energy brands must understand – and swiftly respond to – customer signals. Thunderhead’s ONE Engagement Hub creates more meaningful experiences for their customers by visualizing, optimizing and advancing every customer’s journey in real-time. To understand how, here are six key use cases where we can help brands develop relationships and grow business.