Thunderhead Announced As Winners of the CRM Watchlist for Fourth Consecutive Year
London – February 25, 2016
Thunderhead, a leader in enterprise technology for customer engagement, has been named as a winner of the 2016 CRM Watchlist. It’s the fourth consecutive year that Thunderhead have been recognized in this way for its market impact.
Now in its eighth year, the annual CRM Watchlist is designed to showcase the leading global technology and services firms in the CRM marketplace. The annual review is conducted by leading CRM industry analyst Paul Greenberg, President of The 56 Group, best-selling author, and ZDNet blogger. Winners on the CRM Watchlist have made a major impression on a market and are changing or strengthening that market by its presence.
“Each and every company is evaluated according to the markets they are in, the overall business climate, the strategies and thinking of the customer-facing parts of the business world and the technology world’s rather unique lens,” Paul Greenberg wrote in the announcement.
‘In the toughest year ever to win’ the highly respected and influential industry specialist reviewed 131 submissions, totaling roughly 4000 pages.
“We are extremely proud to be a named winner in Paul Greenberg’s CRM Watchlist,”said Glen Manchester, CEO. “Customer engagement is the top-of-mind strategic priority for brands today. In a market where businesses are being challenged by increasing competition and new business models, the need to create true customer engagement has never been greater. As recognized leaders in this space, we have helped hundreds of brands deliver richer engagement, empowering them to anticipate their customers’ needs in real-time and provide relevant and seamless experiences across the complete customer journey.”
Thunderhead will be included in a detailed review later in 2016.