The Forrester Wave™Journey Orchestration and Visioning Platforms Q4 2018
In the era of the customer, understanding omnichannel journeys is critical.
But drawing on this insight and delivering personal experiences at scale, across every available touchpoint, is a challenge often kicked into the long grass.
If you’ve got the right partner, it doesn’t have to be difficult. But how do you find the right partner?
In The Forrester Wave™: Journey Visioning Platforms, Q4 2018, and The Forrester Wave™: Journey Orchestration Platforms, Q4 2018, Forrester has surveyed the landscape to ascertain who can deliver on four core capabilities.
And we’re delighted to say that Thunderhead has been named a “Leader” in both reports.
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We’re a Leader and here’s why
Thunderhead is a Leader in both the Orchestration and Visioning Wave™ reports
In the Orchestration Wave™ Thunderhead has highest score in the Current Offering Category and highest possible score for the Strategy Category in both Waves™
In the Orchestration report, Thunderhead received the highest possible score in 21 out of 28 criteria, while in the Visioning report, it received the highest possible score in 19 out of 28 criteria.
See ONE in Action
See Customer Journey Analytics in Action