Intent-Driven Customer Journeys

Watch the Keynote Presentation at the Forrester Consumer Marketing 2018 event, with Ray Gerber, Chief Product Officer, Thunderhead and Michael Conley, SVP Chief Information Officer, Cleveland Cavaliers.

Hear how the Cavs innovative CIO, Mike Conley, has led them along the path to intent-based personalisation and see the incredible results they are achieving through 1:1 Fan Engagement with Thunderhead.

Download and Watch Presentation

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