Effortless engagement.
Happier customers.

Customers only talk to you because they need something. They need it now, on the platform or channel that suits them. But you’re not making it easy for them. We help you listen to your customers, everywhere, in real-time. We join up web, mobile, high street and contact centre customer experiences and connect them with your existing CRM system giving you a multi-dimensional view of all your customers, so you know what they need, when and where. Seamless. Effortless.

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The only truly light-touch, conversation-driven customer engagement platform. Fact. Sounds too good to be true? Read on…

The Thunderhead

The Thunderhead

They call me The Thunderhead. I’ve leapt down from my home in the cloud to defeat my one sworn enemy - crappy customer experience. What’re you waiting for? Permission from your mother? I’m your mother now.


Smart Communications

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