Effortless engagement.
Happier customers.

Customers only talk to you because they need something. They need it now, on the platform or channel that suits them. But you’re not making it easy for them. We help you listen to your customers, everywhere, in real-time. We join up web, mobile, high street and contact centre customer experiences and connect them with your existing CRM system giving you a multi-dimensional view of all your customers, so you know what they need, when and where. Seamless. Effortless.

See the easy way

ONE
Engagement
Hub

The only truly light-touch, conversation-driven customer engagement platform. Fact. Sounds too good to be true? Read on…

The Thunderhead

Above The Clouds

Journey with me into my world Above The Clouds and discover how I listen, understand, act and learn to help keep your customers smiling.

JOIN ME... ABOVE THE CLOUDS

Smart Communications

Smart Communications Division of Thunderhead Acquired by Accel-KKR.

Our latest news & views…

Thunderhead Heroes