ONE Time to Value

ONE provides business value, without the wait

We don’t believe that connecting conversations needs to be complex

Purpose-built for speed from the ground-up, ONE can connect your journey touch-points and be up and running in no time. Compared to many solutions, this means you won’t be waiting months (or even years) to start seeing positive business impact.

Remarkable time to value

2 Weeks

Listen

• To omnichannel behavior
• Recognize your customers
• Identify issues and opportunities

4 Weeks

Understand

• Visualize customer journeys
• Analyze and understand customer behavior
• Make informed business decisions

6 Weeks

Act & Impact

• Orchestrate personalized customer journeys
• Increase acquisition, conversion and retention
• Optimize and reduce costs

Industry Experts believe in the power of ONE

How we do it

Omnichannel Listening

ONE listens to customer activity across every channel and touchpoint – whether digital, call center or in-store – to build a truly omnichannel view of behavior.

Identity and Recognition

ONE’s identity stitching can connect and recognize customers, whatever the channel and wherever they are in their journey.

Adaptive Customer Profiles

With ONE’s omnichannel view of intent (across channels and platforms including CRM, CDP, DMP or propensity models), your understanding of every customer is ever-evolving.

Real-time Orchestration

ONE’s real-time decisioning and omnichannel orchestration delivers the right conversation at the right time. At scale, across all channels – and armed with all available context.

Customer Journey Analytics

Understand your customer’s behavior, interrogate journeys and investigate ‘hot spots’ along the way with ONE’s beautiful visualizations and AI-powered analytics offerings.