A game-changer for gaming experiences
Gaming businesses tread a delicate line between the provision of thrilling experiences and the maintenance of a safe, responsible environment. The intersection of the two relies on us understanding players’ real-time behavior and having the ability to act in the moment, when it matters most: either in encouraging further engagement, or in providing an alternative experience.
These use cases demonstrate how Thunderhead’s ONE Engagement Hub helps gaming provide better customer experiences, for the good of the customer – and the business.
Recommended Reading
Blog
Why Customer Journey Intelligence outmatches Customer Intelligence
The ability to harness Customer Journey Intelligence is a game-changer. So, what it is CJI, and how it can help?
Reports & Webinars
Video: The evolving role of customer experience (CX)
Putting customers first doesn’t have to be complicated. CRO Rob Coyne sees Customer Experience as three essential elements.
Product info
ThunderBay Customer Journey Intelligence: The film
ThunderBay adds a powerful new level of AI customer intelligence to the ONE platform. Watch the new film here.
News
Thunderhead adds two senior hires to support accelerated global growth
James Allum and Margaret Phelan bolster our customer-led engagement and analytics expertise for customers and partners.