Customer Journey Webinar: Putting the customer first

In this exclusive webinar we hear live from Europe's #10 martech influencer, followed by an in-depth panel discussion addressing why customer-centricity is pivotal in connecting companies to their customers.
WATCH THE REPLAY

Marketing for the majority of companies is channel-driven. And while many are already on the way to being data-driven, only a few use the customer experience as their main driver.

In this webinar replay with our partner, gateB, we hear from thought-leaders on this topic. They explain the importance of customer journey mapping; placing customers at the center of their journey with your brand.

WATCH THIS REPLAY TO UNDERSTAND:

● Challenges companies face today when finding and integrating technologies that can help them personalize their customer journey

● How customer service improves when companies shift from being channel- to data-driven

● Why companies must digitally transform to connect the entire customer journey

● How a customer-led journey is the solution

gateB webinar series