The Thunderhead Trust Center

Customer Engagement is built on relationships. And relationships are built on trust.

As market leader, we know the importance of safeguarding your data and privacy.
Thunderhead models its information security program after industry best-practices such as ISO 27001, andwe are constantly upgrading our processes. This means that our solutions are engineered to protect you and your customers against current and evolving threats.


This policy sets out how Thunderhead processes and protects your information.

View our Data Protection and Security Policy


This policy outlines the personal information we may collect from you during your interactions with Thunderhead, how we use it and your ability to control its use.

View our Privacy Policy


Thunderhead complies with the U.S.-EU Privacy Shield framework, as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information from European Union member countries and Switzerland.

View Privacy Shield Framework


Thunderhead aims to provide clients with a 99.9% uptime across its core services. Our current and historic status updates, historic incidents and uptimes can be viewed here.

View Service Status Page

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